Content Moderation Services

Maintaining a safe and welcoming community

Annotation services are essential for machine learning and AI applications that rely on high-quality labelled data. That's why we offer various annotation services to help businesses generate high-quality labelled data for their machine learning and AI projects. Our experienced annotators can handle everything from image and video annotation to natural language processing and data labelling. We use the latest annotation tools and techniques to ensure accuracy and efficiency so that you can confidently train your models.

Why Do You Need Content Moderation Services ?

As the amount of user-generated content on online platforms increases, so does the risk of harmful content slipping through the cracks. Here are some reasons why your business needs content moderation services:

Protect Your Brand Reputation : Negative comments, spam, hate speech, and other harmful content can damage your brand's reputation and deter potential customers. Content moderation services can identify and remove such content before it affects your brand image.
Ensure Compliance with Laws and Regulations : Online platforms are subject to various legal and regulatory requirements, such as GDPR, COPPA, and DMCA. Content moderation services can help you comply with these laws by removing illegal or infringing content.
Maintain User Trust and Safety : Users expect online platforms to be safe and welcoming. Content moderation services can help you create a positive user experience by removing harmful or offensive content and fostering a respectful community.
Improve Customer Service : User-generated content, such as reviews and feedback, can provide valuable insights for businesses. Content moderation services can help you identify and respond to customer feedback, which can improve your products and services.

How Do Content Moderation Services Work ?

Content moderation services typically involve a combination of human moderators and automated tools. Here's a brief overview of the content moderation process:

Content Submission : Users submit content to the online platform, such as comments, images, or videos.
Review and Classification : The content is reviewed and classified based on its type, context, and policy violations. Human moderators, automated tools, or a combination can do this.
Action and Response : Depending on the severity of the violation, the content is either removed or flagged for further review. Users may also be notified of the policy violation and allowed to appeal or correct their content.
Reporting and Analysis : Content moderation services provide reports and analysis of the moderated content, such as the number and type of policy violations, user engagement, and sentiment analysis.

Image Moderation

Photo moderation experts work around the clock to ensure that every image uploaded or shared on company sites is correct. Images have the most significant visual impact on users, and this ensures that images are accurately scanned with over 99% accuracy and processed in a short time. The services are affordable, thanks to skilled moderators and customised offerings.

Whether the images are profile photos from private or public albums, our team will provide a customised solution that meets the client's requirements and guidelines. Our skilled staff can quickly review uploaded images and modify them.

Video Moderation

Our video moderation team delivers impeccable service within the agreed time frames. We can provide a complete video moderation solution for your business or a custom solution. An additional layer of quality control ensures that all videos comply with client policies and guidelines. Our staff reviews videos on social media and other user-generated videos to flag inappropriate videos and make sure that they follow the guidelines. We use video moderation methods like end-to-end video moderation, still images and advanced moderation. Monthly reports are provided that detail the number of videos moderated and the actions taken for each video.

Text moderation

It is crucial to manage user-generated content (UGC) in an online interactive community. Brand reputation depends on it. By screening and filtering user-generated content (e.g. Comment moderation is necessary for any mal-content. Failure to do so can severely impact user traffic, company branding, and the online user experience. Access this user-generated content through various multimedia platforms, including photos, videos and texts. Texts include comments, tweets, posts, reviews etc. Our team of moderation experts deals with all types of user-generated content in real-time to ensure that the online community is safe and user friendly.

Moderation for Instagram and Tweet

Media Monitoring Services

MEDIA INTELLIGENCE | SOCIAL MEDIA RESEARCH & MONITORING | ONLINE NEWS RESEARCH & MONITORING

Social media intelligence can provide insight into clients' exposure to different media channels, including print, broadcast and online. Our unique Qualitative, Quantitative, and Online Media Monitoring and Measurement services allow organisations to take note of the opinions of consumers, investors, competitors, employees, and customers on social media and in other mediums. We use user-generated media monitoring and intelligence services to provide organisations with a complete and actionable report to help them make better, quicker, and more lasting decisions.

Online News Monitoring Services

Online News Monitoring is a service that helps organisations to manage their brand reputation. It keeps them up-to-date with technology and business trends, forecasts and opportunities and provides a means for monitoring threats and opportunities.

Broadcast services: This reviews broadcast content on television and radio to determine and track performance for specific or general campaigns.

Insights: Our solution Insights reviews and rates Media Content on predetermined metrics that measure the performance of our client's customers.

Industries that we serve:

Automobile Industry
Aviation and Beverages
Corporate Group
Insurance
Infrastructure
Logistics
Pharma
Retail
Real Estate
Hospitality
Oil & Gas Power
Telecom & Many More